UGC Operations (Fresher)

JOB DESCRIPTION

Job title: UGC Operations

Department:    Affiliate

Company: Ecomobi

Location: Manila

Level: Fresher/Collaborator Full-time

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Key responsibilities:

• Build and maintain strong relationships with KOLs/KOCs/Influencers and provide ongoing support throughout campaigns.
• Manage and optimize content quality across social channels; ensure creators post on time and on the correct platforms.
• Understand creator strengths to operate campaigns effectively and drive revenue optimization.
• Produce engaging, localized content (gamification, seeding, tips, knowledge-sharing) for Ecomobi’s creator communities.
• Grow and nurture an active creator base, encouraging interaction and user-generated content.
• Identify and approach potential creators through community activities and targeted initiatives.
• Coordinate with the KOL team to execute monthly recruitment and engagement content plans.
• Track performance metrics and recommend improvements for creator acquisition and retention.
• Perform other tasks as assigned by the team leader.
• Preferred: Experience running large-scale UGC campaigns with high creator volume.

Competencies:

• Qualifications: Bachelor's degree in Economics, Marketing or equivalent majors. Good English.

Knowledge/ Experience:

• At least 3 months experience in customer care, customer support, partnership support, etc.
• Experience in working with KOL/KOC/Influencer, working in marketing agencies, E-commerce is an advantage.
• Update the tastes of young people and users in social media.
• Language: Proficiency in English (Listening, Speaking, Reading, Writing)

Skills: Planning, Market research, Negotiation, Problem-solving, Multi-tasking, Networking.

Attitude: Highly responsible, Hard-working, Result-oriented.

Other information:

• Time: 9AM – 6PM (7,5 hours/day From Monday to Friday)
• Working location: 1805 Park Triangle Corporate Plaza 34th cor 32nd street, Bonifacio Global City, Fort Bonifacio Taguig City