TikTok Shop Creator and Affiliate Manager (Remote)

About Tiide Commerce

Located in Solana Beach, CA (steps from the beach), Tiide Commerce is a full service Amazon and TikTok Shop agency focusing on growing brands. We partner with high growth brands aiming for excellence on Amazon and TikTok Shop. 

Perks of Tiide Commerce:

Work from home environment

Unlimited PTO

Growing, entrepreneurial company

Medical benefits

Background

We've developed a system for optimizing a brand's presence on TikTok. This includes a mix of affiliate management, merchandising, advertising, problem solving, and client communication. You will be the day-to-day point of contact and driver of strategy for brands on TikTok Shop.

Worst part of the job - We're moving at 1,000 mph! We're growing quickly and always trying to stay on course. A lot will be thrown your way, but you will always have the resources to succeed.

Best part of the job - You will be working directly with the founder and have a great opportunity to grow with an expanding company. If you're looking for a dynamic, entrepreneurial environment, this is your place. We work with some really cool brands too!

TikTok Shop Affiliate and Creator Manager

Position Overview

The TikTok Shop Affiliate Manager is responsible for driving affiliate growth across a portfolio of consumer brands by recruiting creators, managing affiliate relationships, executing campaigns, and optimizing performance. This role owns the day-to-day management of each client's affiliate program and works closely with Client Managers and Operations to scale revenue through TikTok Shop.

Key Responsibilities

Affiliate & Creator Management

-Identify, recruit, and onboard TikTok creators and affiliates that align with each client's brand and target audience.

-Build and maintain a consistent pipeline of prospective affiliate partners through proactive outreach.

-Manage affiliate communications, negotiations, commission structures, and ongoing relationships.

-Coordinate product seeding, discount codes, samples, and campaign deliverables.

-Develop long-term relationships with high-performing creators to increase repeat collaborations and revenue. This includes building Discord communities, etc. 

Campaign Management & Optimization

-Plan, launch, and manage affiliate campaigns across multiple TikTok Shop client accounts.

-Monitor key performance metrics including GMV, orders, conversion rate, affiliate-attributed sales, creator activation, and ROI.

-Identify top-performing creators and scale successful partnerships.

-Optimize campaign strategy, commission structures, promotions, and creator mix to maximize sales performance.

-Stay current on TikTok Shop trends, platform updates, and best practices to continuously improve client results.

Operational Coordination

-Coordinate with internal Operations teams to ensure inventory availability and fulfillment readiness for affiliate campaigns.

-Manage product gifting and shipment requests to creators.

-Troubleshoot creator, order, or fulfillment issues within TikTok Shop Seller Center.

-Maintain organized records of affiliate outreach, creator performance, product shipments, and campaign status.

-Ensure affiliate campaigns launch accurately and on schedule.

Cross-Functional Collaboration

-Partner closely with Client Managers to develop affiliate strategies that align with overall client goals.

-Collaborate with the Paid Media team to maximize the impact of organic creator content and paid amplification.

-Work with Creative teams to identify content opportunities and successful creator trends.

-Prepare weekly and monthly performance summaries, recommendations, and growth opportunities for internal teams and clients.

-Share learnings and best practices to improve Tiide's affiliate playbook and internal processes.

Qualifications

-1–3+ years of experience managing TikTok Shop, affiliate marketing, influencer marketing, or creator partnerships.

-Experience recruiting, managing, and growing creator or affiliate programs.

-Strong understanding of TikTok Shop Affiliate Center, Seller Center, and affiliate campaign mechanics.

-Excellent written communication and relationship-building skills.

-Self-starter with strong attention to detail and a proactive approach to problem solving.

-Strong sense of ownership, accountability, and client service.