TikTok Shop Account Executive

About Fresh Influence

Fresh Influence is a fast-growing social commerce agency and proud TikTok Partner, helping brands scale through creator-led content, TikTok Shop and community-driven commerce strategies. We work with exciting brands across multiple categories, helping them grow visibility, engagement and GMV through the power of TikTok.

We're looking for a proactive, commercially sharp TikTok Shop Account Executive who has already worked hands-on with TikTok Shop and knows their way around the platform, from shop setup and product listings to creator and affiliate management.

The Role

As a TikTok Shop Account Executive, you'll play an active role in supporting the growth of client shops to keep campaigns running smoothly, managing affiliate programmes and supporting the day-to-day operations of TikTok Shop. This role suits someone who already understands how TikTok Shop works and can get up to speed on our clients' accounts quickly.

No two days are the same.

Key Responsibilities

Client Account Support

• Support the day-to-day management of client TikTok Shop accounts.
• Handle account setup, product uploads, promotions and shop maintenance.
• Help ensure client deliverables are completed on time and to a high standard.
• Prepare internal trackers, agendas and meeting notes.

Creator & Affiliate Support

• Manage creator outreach, product gifting and affiliate onboarding.
• Track creator communications, content deadlines, and campaign deliverables.
• Coordinate creator partnerships and campaign activations.
• Maintain accurate creator and affiliate databases.

Campaign Coordination

• Set up and deliver TikTok Shop campaigns, including scheduling, product launches and promotional activity.
• Work with internal teams to ensure assets, product and content are ready for launch.

Research & Reporting

• Conduct trend, competitor and creator research.
• Monitor campaign activity and update reporting templates.
• Support weekly performance snapshots and client updates.
• Identify emerging TikTok trends and relevant creator opportunities.

Platform & Operations Support

• Monitor shop performance, reviews and platform notifications.
• Ensure listings remain accurate, compliant and up to date.
• Support internal operational processes and documentation.

What We're Looking For

• 1-2 years' hands-on experience using TikTok Shop specifically (essential) - you should already be comfortable in the Seller Centre, setting up listings, running promotions and managing affiliate activity.
• Experience working with creators, affiliates or influencers.
• Strong commercial understanding of how TikTok Shop drives sales and engagement.
• Highly organised with strong attention to detail, able to manage multiple accounts in a fast-paced environment.
• Excellent written and verbal communication skills.
• A regular TikTok user with a genuine understanding of platform trends and social commerce.
• UK-based and comfortable working both remotely but attending strategy meetings and events.

Bonus Points If You Have

• Experience within a social commerce or TikTok Shop agency.
• Experience creating content.

What You'll Get

• Salary of £28,000.00-£32,000.00 per year DOE
• Performance bonus opportunities
• 28 days holiday including bank holidays plus 2 wellbeing days a year, no questions asked
• Birthday off
• Flexible working around core hours
• Fully remote working with equipment provided
• Ongoing training and development
• Invitations to events and TikTok HQ
• Clear progression opportunities