TikTok Creator Community Manager (Bilingual Mandarin/English)

About the Role

AFM Agency is looking for a TikTok Creator Community Manager to help grow and engage our creator network in the U.S. This hands-on role focuses on creator recruitment, relationship management, community engagement, and campaign execution across TikTok Shop and social commerce.

You will be a day-to-day point of contact for creators, helping them onboard, stay engaged, and participate in affiliate and livestream opportunities. Working closely with our creator, livestream, and account teams, you will support creator growth and track the results of community and campaign initiatives.

Key Responsibilities

Creator Recruitment & Relationship Management

• Identify and reach out to creators aligned with our brands, products, and campaign needs.

• Coordinate creator onboarding and maintain accurate creator profiles and communication records.

• Build ongoing relationships through regular check-ins, timely follow-ups, and practical support.

• Help creators understand collaboration opportunities, campaign requirements, and next steps.

Community Engagement & Support

• Manage day-to-day creator community communication and encourage active participation.

• Share campaign updates, product information, content tips, and relevant learning resources.

• Coordinate community activities, creator sessions, and feedback collection.

• Identify common creator questions and work with internal teams to resolve issues.

TikTok Shop & Campaign Execution

• Coordinate creator participation in TikTok Shop affiliate, short-form video, and livestream campaigns.

• Manage campaign briefs, sample coordination, timelines, deliverables, and follow-ups.

• Work with internal teams to keep campaigns organized and aligned with client expectations.

• Help creators improve participation and content performance based on campaign feedback.

Performance Tracking & Operations

• Track creator recruitment, activation, engagement, content output, and campaign results, including GMV and conversion metrics where relevant.

• Prepare regular updates and identify opportunities to improve creator retention and performance.

• Maintain creator databases and campaign trackers.

• Contribute to repeatable workflows and clear documentation as the creator community grows.

Qualifications

• 1–3 years of experience in creator partnerships, community management, influencer marketing, or social commerce.

• Familiarity with TikTok, TikTok Shop, affiliate programs, and creator content.

• Strong communication and relationship-building skills.

• Organized and detail-oriented, with the ability to manage multiple creators and timelines.

• Comfortable working with spreadsheets, tracking performance, and turning feedback into action.

• Proactive, dependable, and comfortable working in a fast-paced environment.

• Professional fluency in both Mandarin and English is required.

Preferred

• Hands-on experience supporting TikTok Shop creators or affiliate campaigns.

• Experience managing online communities or coordinating creator engagement activities.

• Familiarity with the U.S. creator landscape and cross-border collaboration.

• Exposure to livestream commerce or performance-focused content campaigns.

What We Offer

• Base Salary: $50,000–$70,000 per year + performance-based incentives

• On-Target Earnings: $65,000–$90,000

• Hands-on ownership of creator relationships and community initiatives.

• Opportunities to contribute to a growing creator program.

• Exposure to the fast-growing TikTok commerce ecosystem.

• Opportunities to grow into broader creator partnerships and community leadership responsibilities.

Please send your resume to: hr@afmagency.net