Social Media Manager (Open Learning)

Social Media Manager, Open Learning, is responsible for leading and growing social media presence across platforms and engaging a global audience of learners, educators, supporters, and collaborators. Reporting to the Associate Director for Communications, this role is accountable for social media performance and impact, and for creating, publishing, and iterating on original social content that supports Open Learning's goals and priorities.

The manager will develop and execute a comprehensive social media strategy, in partnership with the Associate Director for Communications and the Director of Marketing, aligned with Open Learning's mission, brand, and organizational priorities and guided by clear goals for awareness, engagement, and growth. They will create and publish high-quality, platform-optimized content (copy, visuals, short-form video, etc.) that translates institutional priorities, goals, and course and program offerings into clear, cohesive social narratives, and manage day-to-day social media publishing, monitoring, and engagement to build brand credibility, encourage dialogue, and support an active, responsive presence across platforms.

Requirements

• Bachelor's degree
• A minimum of five years of digital communications experience, including managing social media or digital content for an organization
• In person on campus in Cambridge, Massachusetts, two to three days per week

Applicants should submit a CV, cover letter, and samples of relevant social media or digital storytelling work with links to social media accounts they currently or previously managed. Full-time, hybrid, exempt. Visa sponsorship is not available.