Social Media Manager - Hong Kong

Social Media Account Manager

Digital Business Lab is a dynamic and ambitious social media agency born 12 years ago in Hong Kong, and currently operating from Hong Kong, Singapore, and Mainland China (Shenzhen).

DBL provides expert knowledge and experience in digital business to clients across Asia. Fueled by ongoing learning and a holistic approach to business, DBL end-to-end social media solutions and our digital expertise hub, inspire and engage audiences to build long-term partnerships with our clients.

The successful candidate will join the Social Media team working out of our Hong Kong office and must be able to speak/write English and Cantonese/Traditional Chinese fluently.

Overview of the role

We are looking to hire a social media account manager to support our social media projects in Hong Kong. We are looking for someone who is willing to work hands-on with our campaigns, both in coordinating with the clients and in delivering social media content planning and execution. This role involves not only account service but also back-office work and requires prior client management experience.

Are you eager to join us in our expansion, to blend with our dynamic team, to seek a high standard of client servicing and social media strategy? Join us now!

What you would be working on:

• Understand - Identify and interpret the client’s expectations considering client positioning, available budget, and business objectives

• Handle – Work with a variety of clients, from Hong Kong to international clients, focused on Asia-wide related projects on day-to-day tasks;

• Craft – Create social media strategies, including organic activation, advertising, and content creation on platforms such as Facebook, Instagram, LinkedIn, WeChat etc.

• Coordinate - Maintain continuous and agile communication with accounts management and third-party partners to align and synchronize strategy with operations;

• Monitor - Analyze marketing effectiveness and performance regularly as necessary

• Retain - Develop trusting and long-lasting relationships partnerships with the clients of Digital Business Lab to ensure timely and successful delivery of digital projects.

What you should have:

- At least 3 years of hands-on experience managing Social Media platforms with proven campaigns in Asia including but not limited to content development, paid social, and community management.

- Experience with client relationships and internal team management

- Creativity and savviness in the use of social media

- Strong passion for digital and marketing communications innovations and creativity

- Excellent client management, presentation and writing skills.