Social Media Manager

Dalton is seeking a dynamic Social Media Manager to join our creative social media team in our Jacksonville, FL office. This role offers the opportunity to collaborate with clients and internal teams to develop, implement, and manage social media strategies that drive engagement and results.

As a client-facing leader, you’ll oversee content creation, community management, social strategy, and campaign measurement across multiple platforms. Your passion for social media innovation and brand storytelling will be essential to our clients’ success.

What you'll be doing in the role:

• Partner with our internal creative team to develop standout content for platforms like Facebook, Instagram, TikTok, LinkedIn, and X (formerly Twitter)
• Craft engaging, platform-specific social media copy that resonates with target audiences
• Lead client meetings as a social media expert, providing insights and solutions that drive success
• Provide daily oversight of social profiles, including customer service, brand advocacy, community engagement, and reputation management
• Work with PR, Creative, and Account Management to align social strategies with broader client campaigns
• Monitor and report on social media performance, measuring impact and ROI to optimize future efforts
• Stay up-to-date on the latest trends, tools, and platform changes to keep clients ahead of the curve

What you will bring to the role:

• Bachelor’s degree in Communications, Marketing, or a related field; commensurate experience will be considered
• Three (3) years of social media management experience in an agency or brand environment
• Strong writing skills and deep knowledge of social platforms and their best practices
• Experience managing multiple clients (non-profit, hospitality, B2B) and projects simultaneously
• Creative, results-driven mindset with the ability to work both independently and as part of a collaborative team
• Passionate problem-solver with a customer-first approach to social media community management

Why is Dalton a great place to work:

• Flexible work schedule and generous PTO
• Dog-friendly office
• Remote work one day per week
• Paid cell phone service + discounted new phone
• 10 paid holidays plus the week between Christmas and New Year’s
• 401k plan with automatic company match
• Medical insurance for employee + dependents (2 PPO and 2 High-Deductible options)
• HSA option (only w/ High-Deductible medical plan)
• Employer-paid life and AD&D insurance
• A fun, fast-paced, and collaborative work environment

It is the Agency’s policy not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, veteran status or any other characteristic protected by law.