Social Media Associate

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics and online marketplaces.

The Social Media Associate owns social media community management, listening and performance reporting for CoStar Group and CoStar. The role protects and enhances brand reputation, strengthens customer relationships and generates the insights that power organic content, boosting (paid social) and employee advocacy strategy across the parent company and flagship product. Arlington, VA, in office Monday to Friday.

Responsibilities

• Community management: monitor and engage with CoStar Group and CoStar social communities daily, including comments, DMs, mentions and tags; grow and nurture online audience engagement; support social media moderation and crisis management protocols.
• Social listening: surface decision-ready insights for marketing, sales, product, HR and analytics teams; build and maintain listening queries.
• Reporting and insights: track community engagement and listening metrics, analyze organic and boosted (paid social) performance, and measure employee advocacy program effectiveness.
• Cross-functional collaboration: share platform updates and emerging trends, and support organic social, boosting and employee advocacy surges.

Basic qualifications

• Bachelor's degree in Marketing, Communications, Journalism, Public Relations, Sociology, Psychology, English or a related field.
• 2+ years of experience in social media, public relations, customer service, communications or related fields.
• 1+ years of experience with Sprout Social or a similar monitoring and reporting tool.

CoStar Group is not able to provide visa sponsorship for this position.