Senior Social Media Manager

Senior Social Media Manager

Richmond, London (hybrid)

Full time | Salary DOE

No agencies please

About us

We're OOB. A London born, globally fluent social agency that turns brands into cultural icons. A studio that ships and refuses to be boring.

We need someone to own the part where all of that meets the feed, and to make sure it keeps getting better.

This is a senior role that sits between strategy, content and data. You'll lead social for a set group of clients, shape the platform strategy, run the channels and the people who support them, and tell clients and the team what's actually working. Not vibes - numbers.

What you'll do

Lead. Own social for your client portfolio end to end. Be the person clients trust in meetings, on the feed, IRL.

Shape. Turn the brand and creative strategy into platform strategy. What each channel is for, what content earns its place there, and how it all ladders up to business goals.

Plan. Own the content calendar across your accounts. Set the mix: always on, campaign, reactive. Make the calls on what goes, what waits and what gets cut.

Optimise. Set the standard for platform native content. Captions, formats, structure, feed behaviour. Nothing goes live half fit, and you know why.

Listen. Lead community and social listening. Spot the trends, moments and openings worth jumping on, and build proactive community strategies that make brands feel alive in the comments, not just the feed.

Prove. Own performance. Engagement, reach, retention, CTR, and what they mean commercially. Present insight to clients with a point of view: what to scale, what to fix, what to cut.

Go global. Lead publishing and local adaptation across markets, so what works in one lands properly in the next.

Keep it moving. Own the workflows and approvals. Spot the friction, fix it, build something better.

What you bring

• At least five years in agency, in social, with a good chunk of that at senior or lead level. Consumer or FMCG is a bonus.
• Proven experience leading social strategy for brands, not just running channels.
• Real, working knowledge of platforms and behaviour: TikTok, Instagram/Meta, YouTube/Shorts, Pinterest, Snap, Reddit. Algorithms, best practice and what's changing next.
• Confidence in front of clients. You present, advise and push back when it matters.
• Experience managing or mentoring a team, and getting great work out of people.
• Experience publishing at volume across multiple platforms and markets.
• Commercial fluency with performance data. You turn numbers into decisions, and decisions into results.
• A track record of building proactive community management strategies.
• Calendar control across multiple accounts, hard deadlines, no wobbles.
• Strong coordination across creative, strategy, data and client teams. You keep people aligned without chasing.

Nice to have

Multi market or embedded studio experience

Creator or influencer campaign leadership

Paid social understanding

Formal qualifications welcome, not required

The good stuff

✨ 28 days holiday plus a two week switch off at Christmas

✨ WFH Mondays and Fridays, London studio Tues to Thurs

✨ 4pm Friday finishes

✨ Generous pension contribution

✨ Dog friendly office

✨ Good coffee, better snacks

✨ Real room to grow

Sound like you?

Send your CV and a couple of examples of feeds you've led, and what changed because of you. Tell us one piece of content you'd have posted differently, and why.

Send to: careers@ourownbrand.co