Senior Social Media Manager

Senior Social Media Manager

• Salary TBD by experience 
• Full-time 9:30-5:30 Mon-Fri
• Office Location: Vox Studios, SE11, London

The role

We’re looking for a creative, highly organised Senior Social Media Manager to lead our content team and oversee delivery across multiple client accounts. You’ll be responsible for ensuring every account runs smoothly, content stays on brief and on schedule, and the creative standard is consistently high.

You’ll line manage and develop a team of three creators, lead content strategy and performance reporting, and work closely with our Account Manager to deliver great results for clients. While you’ll be responsible for the bigger picture, you’ll also stay hands-on, filming and editing content yourself.

You will be working across a range of accounts, including Tortilla, Ticketmaster, Groa, Mr Chens, Remeo Gelato, Pimentae and many more.

What you’ll be doing

• Leading the content team: Manage, mentor and develop three creators, setting clear expectations and helping them produce their best work.
• Overseeing client accounts: Keep content calendars, briefs and deadlines on track, spotting risks early and making sure delivery runs smoothly across all accounts.
• Driving creative quality: Lead ideation, review briefs and final assets, and ensure content is distinctive, on-brand and informed by platform trends and performance.
• Owning strategy and reporting: Set content KPIs, analyse performance and turn insights into clear recommendations through monthly reports and quarterly strategy reviews.
• Creating content: Film and edit around 15–20 assets per month across client accounts, including priority projects and more complex briefs.
• Staying ahead of the platforms: Keep up with changes across TikTok, Instagram and short-form video, sharing relevant trends, formats and opportunities with the team.

What we’re looking for

• 2+ years’ experience in social media or content, ideally within an agency managing multiple client accounts.
• At least 1 year of experience managing or mentoring creators or social media executives.
• A strong creative eye for short-form vertical video, with a portfolio of TikTok and Instagram Reels content you’ve created.
• Excellent organisation and the ability to manage competing priorities, multiple accounts and tight deadlines.
• Confidence analysing social performance and translating data into actionable content recommendations.
• Strong communication skills and the ability to talk clients through strategy, results and opportunities.
• A proactive, calm approach, with the ability to give constructive feedback and maintain high standards under pressure.

Experience with Sprout Social, Notion, shoot direction, batch filming or paid social is a bonus. An interest or past experience in sectors such as food and drink, beauty and events is also welcome.

What success looks like

You’ll bring structure, creative ambition and consistency to our client accounts, helping the team deliver excellent content, improving performance over time and building a culture where people can do their best work.

If you’re a hands-on social media specialist who loves great creative, understands the numbers and enjoys developing people, we’d love to hear from you.