Senior People Experience & Talent Specialist

I. MAJOR FUNCTION

Drive employee experience, talent acquisition, learning & development, and AI-enabled people initiatives to strengthen organizational capability, engagement, and business performance.

II. KEY RESPONSIBILITIES

1. Employee Experience & Internal Communication (30%)

• Execute employee engagement initiatives aligned with company culture and business priorities.
• Manage internal, external communication channels, leadership messaging, and company-wide campaigns.
• Analyze engagement data and recommend improvements to retention and employee experience.
• Partner with business leaders to enhance employee journey across key touchpoints.

2. Talent Acquisition (30%)

• Lead end-to-end recruitment for assigned functions across Vietnam.
• Partner with hiring managers on workforce planning, hiring strategies, and candidate quality.
• Build talent pipelines through employer branding, referrals, and sourcing initiatives.
• Improve recruitment processes, candidate experience, and hiring efficiency.
• Track recruitment metrics and provide insights for hiring decisions.

3. Learning & Development (20%)

• Conduct Learning Needs Analysis (LNA) with business leaders.
• Design and deliver functional, behavioral, and leadership training programs.
• Build and manage digital learning content, including microlearning, AI-assisted content, and LMS courses.
• Maintain structured learning pathways by function and level.
• Measure training effectiveness and coordinate external learning partners.

4. AI Transformation & Change Enablement (20%)

• Partner with HRD to drive organization-wide AI adoption.
• Execute AI change management initiatives that improve employee productivity.
• Build practical AI learning journeys tailored by function.
• Identify high-impact AI use cases and embed them into daily workflows.
• Support leaders in adopting AI as part of team management and decision-making.

III. JOB QUALIFICATIONS

• Bachelor’s degree in HR, Business, or related fields.
• Strong hands-on AI tool proficiency is mandatory.
• Proven ability to apply AI to HR workflows and productivity.
• Experience in Talent Acquisition, Employee Experience, and/or L&D.
• Experience with digital learning/LMS and HR data analytics.
• Strong stakeholder management in a fast-paced, digital environment.

IV. KEY COMPETENCIES

• AI & Digital Fluency – Mandatory: Strong hands-on use of AI tools and ability to drive AI adoption.
• Talent Acquisition: End-to-end recruitment and talent sourcing.
• Employee Experience: Engagement and internal communication.
• L&D: Training design and digital learning.
• Data & Stakeholder Management: Data-driven insights and cross-functional collaboration.
• Process Improvement: Automation and scalable HR processes.