Manager - Collections & Credit Control

Monk-E is a new-age media company that represents digital creators, builds creator-led intellectual properties, and designs ROI-driven influencer campaigns for leading global brands.

Role Description

• Own end-to-end recovery of outstanding payments and ensure collections happen on time.
• Maintain a daily receivables tracker covering dues, ageing, commitments and next actions.
• Drive persistent follow-ups and escalations with client finance, procurement and business teams.
• Work closely with Sales, CS and Finance to resolve invoice, PO, documentation and payment blockers.
• Own high-value and overdue accounts and ensure every committed payment is followed through until received.
• Track collection performance, ageing and DSO, and report key risks to management.
• Build strong relationships while being firm, proactive and relentless about cash recovery

Qualifications

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field; professional certifications in credit management are a plus.
• Strong collections and credit control experience, including managing aging reports, setting credit limits, and reducing overdue receivables.
• Solid finance and accounting knowledge, including understanding of invoicing, reconciliation, and revenue recognition principles.
• Proficiency with Excel and financial or ERP systems for tracking payments, generating reports, and analysing collection performance.
• Excellent communication and negotiation skills to engage with clients, internal teams, and senior stakeholders in a professional manner.
• Ability to manage multiple accounts, prioritize workloads, and maintain attention to detail in a fast-paced media or digital environment.
• Experience in media, advertising, or influencer marketing industries is an advantage.
• Demonstrated integrity, resilience, and a solutions-focused approach to resolving payment and credit issues.