Lead - Client Servicing & Influencer Relations

Role Brief

The Lead drives campaign excellence, team leadership, and business growth across multiple accounts. This is a strategic role that balances big-picture thinking with strong execution. You will manage and mentor two Senior Managers who oversee a larger team, own account-level P&Ls, and act as the primary client point of contact. The role demands ownership, people leadership, and the ability to build systems that help the team and the organization scale.

Roles & Responsibilities

• Lead end-to-end execution of nano, micro, and macro influencer campaigns along with campus ambassador campaigns from strategy through delivery and reporting.
• Present campaign plans and results to clients with clarity and confidence.
• Analyze campaign data and reports to measure performance and optimize future campaigns.
• Serve as the client POC, maintaining agency and client relationships and driving upsell opportunities.
• Oversee account-level P&Ls, ensuring profitability and effective resource allocation.
• Manage, mentor, and develop two Senior Managers and build a pipeline of future leaders.
• Coordinate with BD, Legal, Finance, and Operations, and identify cross-business opportunities across teams.
• Apply an understanding of regional markets, especially North East and South East India, to campaign strategy and creator selection.

What Comes in Handy

• 7+ years in influencer marketing, brand management or content strategy
• Experience leading strategic campaigns and key client accounts
• Ability to mentor, upskill and build high-performing teams
• Strong problem-solving across creative and operational challenges
• Exposure to growth initiatives such as creator network expansion and new formats
• Comfort working with BD, Legal, Finance and Operations teams
• Proficiency in Google Workspace (Docs, Slides, Sheets) and reporting tools
• Attention to detail with a balance of structure and creativity
• Emotionally intelligent, curious, and collaborative, with a people-first leadership style

Ready to turn great campaigns into a growing business? Lead with us.