Host Management - Indonesia

                                                              JOB DESCRIPTION

Job title: Trainer + Host Management

Department: Direct Brand

Company: Ecomobi

Location: Jakarta

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Key responsibilities:

1. Host Recruitment & Talent Development

• Source, screen, and interview livestream Host candidates through recruitment platforms and social media channels.
• Assess candidates' communication, sales, and livestream capabilities.
• Coordinate onboarding and build a sustainable Host talent pipeline to support business growth.
• Develop career growth plans and continuously improve the quality of the Host team.

2. Host Training & Coaching

• Deliver onboarding and continuous training programs based on the company's training curriculum.
• Provide theoretical and practical training on livestream sales, product knowledge, communication skills, and livestream best practices.
• Conduct workshops, coaching sessions, and refresher training to enhance Hosts' professional skills.
• Observe, evaluate, and certify Hosts' competency upon completion of training programs.
• Provide regular feedback and personalized coaching to improve Hosts' performance and confidence during livestream sessions.

3 .Livestream Host Management & Operations

• Manage Hosts' working schedules and allocate manpower to ensure sufficient coverage for daily livestreams and campaigns.
• Coordinate with cross-functional teams to ensure smooth livestream execution and resolve operational issues.
• Track and verify Hosts' attendance, working hours, campaign deliverables, and operational compliance.
• Support campaign execution and contribute to achieving business performance targets.

4. Performance Management

• Monitor and evaluate Host performance based on livestream KPIs, sales performance, and business objectives.
• Analyze performance data to identify strengths, improvement areas, and training needs.
• Handle performance-related issues and implement improvement plans where necessary.
• Ensure Hosts comply with company policies, operational standards, and livestream quality requirements.

5. Cross-functional Collaboration

• Work closely with Livestream Operations, Business Development, Creative, Technical Support, Administration, and other stakeholders to ensure successful campaign execution.
• Coordinate onboarding, documentation, training schedules, and operational processes related to Hosts.
• Prepare reports, monitor operational metrics, and recommend process improvements to optimize team efficiency.

Competencies:

• 1–3 years of experience in Host Management, Livestream Operations, Livestream Training, Creator Management, Talent Management, Recruitment, or related fields.
• Proven experience in training or coaching Livestream Hosts, with hands-on experience supporting daily livestreams and mega campaigns.
• Strong understanding of livestream sales, creator operations, and performance management.
• Excellent communication, presentation, coaching, and interpersonal skills.
• Strong coordination, stakeholder management, analytical, and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient in Google Workspace and/or Microsoft Office.
• Good command of English is preferred.

Benefits:

• 100% Salary and allowances for 3-month Probation
• Lunch allowance, Laptop allowance, Free parking
• Competitive compensation package with performance-based incentives.
• Access to training programs focused on industry trends, technical skills, and personal development.
• Collaborative culture with talented colleagues who are leaders in the affiliate and influencer marketing space.
• Opportunities to grow your career and make a meaningful impact on the Southeast Asian digital ecosystem.
• Fund for Training & Development: annual training budget according to rank; the company also frequently organizes internal training courses and training with external instructors.
• Bonuses for holidays and special occasions; 13th month salary; bonus based on working performance(quarterly) and Salary review twice a year
• Personal Healthcare Insurance besides Social and Medical Insurance; annual health check-up
• Teambuilding: from 2-3 times/year, both local and overseas
• International working environment with foreign colleagues and partners
• Opportunities for professional training on jobs and skills.

Other information:

• Flexible time: 9AM – 6PM (7,5 hours/day From Monday to Friday)
• Working location: Lippo Kuningan, 28th Gedung Lippo Kuningan H. R. Kav B-12, RT.6/RW.7, Kuningan, Karet Kuningan, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12920