Community Manager II
Responsibilities
- Identify conversations and trends that can serve as opportunities for client to weigh in, support or champion players across social platforms (e.g. fan art, cosplay or content creation, player sentiment issues or emerging player needs)
- Work with Brand, Creative, Editorial, Influencer, Social and PR teams to elevate opportunities into player-first ideas and globally resonant activations
- Consistently manage direct (public facing) communications with players and fans across client’s IP ( Games, Music, Entertainment) and create touchpoints that support our brand values and goals
- Work with client’s international community teams to identify and elevate local insights or content to global audiences, and escalate regional issues or player needs to internal global teams when needed
Required Qualifications
- 3+ years' experience working in and managing online gaming communities - including social media, digital marketing, and influencer strategies
- Experience with community best practices and communication strategies
- Experience with social and sentiment metrics reporting and the ability to coalesce and summarize results and learnings for an executive audience
- Experience overseeing projects from kickoff to execution
- Experience developing custom community activations
Desired Qualifications
- Familiarity with Client’s IP, our communities and gaming culture
- Experience developing strategies for audiences around the globe
- Experience with collaborative campaign management
- Experience working with in-house and agency creative production teams
About AgreeYa:
AgreeYa is a global systems integrator delivering a competitive advantage for its customers through software, solutions, and services. Established in 1999, AgreeYa is headquartered in Folsom, California, with a global footprint and a team of more than 1,800+ professionals across offices. AgreeYa works with 550+ organizations ranging from Fortune 100 firms to small and large businesses across industries such as Telecom, Banking, Financial Services & Insurance, Healthcare, Utility & Energy, Technology, Public Sector, Pharma & Biotech, Retail, Client, and others. Please visit us at for more information.
Equal Opportunity:
AgreeYa is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status or other protected characteristics. Visit our website at to learn about our Career & Culture.