Client Servicing Executive (Influencer Marketing)

Company Description

Wondrlab India is the country’s largest platform-first martech startup, focused on helping brands grow through technology-led marketing solutions. The company combines data, creativity, and digital platforms to deliver impactful campaigns and measurable business results. Team members collaborate across strategy, technology, and content to build innovative, scalable marketing experiences. Wondrlab offers a dynamic environment for professionals who want to work at the intersection of marketing, media, and technology and contribute to the growth of leading brands.

Role Overview

We are looking for a proactive and detail-oriented Executive – Client Servicing to support the planning and execution of influencer marketing campaigns. The ideal candidate should have strong communication and coordination skills, an understanding of the social media ecosystem, and the ability to manage multiple campaign deliverables while ensuring a seamless client experience.

Experience: 1–3 years in Influencer Marketing space

Key Responsibilities

• Manage day-to-day client communication, understand campaign briefs, and coordinate requirements, deliverables and timelines.
• Support the planning and execution of influencer marketing campaigns, including creator identification, outreach, onboarding and content coordination.
• Coordinate with influencers, talent managers and internal teams to ensure timely campaign delivery.
• Manage content submissions, feedback, revisions and approvals in line with client expectations and brand guidelines.
• Maintain campaign trackers covering budgets, deliverables, publishing schedules and execution status.
• Monitor live campaigns and track performance metrics such as reach, impressions and engagement.
• Prepare campaign updates, performance reports and post-campaign summaries.
• Build positive working relationships with clients, influencers and internal stakeholders while proactively resolving execution challenges.

Qualifications

• Bachelor's degree in Marketing, Mass Communication, Advertising, Business Management or a related discipline.
• Prior experience in influencer marketing, digital marketing, advertising or client servicing.
• Familiarity with social media platforms, creator ecosystems and digital content formats.

Skills & Competencies

• Strong verbal and written communication skills.
• Client relationship management and stakeholder coordination.
• Planning, organisation and attention to detail.
• Ability to multitask and work within tight deadlines.
• Analytical thinking and basic campaign reporting skills.
• Proficiency in MS Excel/Google Sheets and PowerPoint/Google Slides.