Client Servicing and Key Account Manager - Influencer Marketing

Company Description Creatornity is India’s first talent management agency offering 0% management fees, focused on maximizing value for creators and brands. The team consists of social media and influencer marketing specialists who design campaigns that drive high audience engagement. Creatornity partners closely with brands to create interactive experiences that strengthen community and build long-term loyalty. The agency positions itself as a key strategic partner in clients’ success, combining data-driven insights with creative execution. Applicants can expect to work in a dynamic, fast-evolving influencer marketing environment.
Role Description The Client Servicing and Key Account Manager – Influencer Marketing intern will support day-to-day client interactions and campaign coordination for key brand accounts. This is an internship, on-site role based in Mumbai. Responsibilities include assisting with client communication, understanding campaign objectives, and ensuring deliverables from creators and internal teams are on track. The intern will help prepare proposals, reports, and performance summaries, monitor campaign execution, and follow up on client feedback to maintain high satisfaction. The role also involves collaborating with influencer and social media teams, maintaining accurate records of account activities, and supporting basic finance-related tasks such as tracking budgets, invoices, and payments.
Qualifications

• Candidates should possess strong Client Services and Customer Service skills, with a focus on building trust and maintaining professional relationships.
• Candidates should possess effective Communication skills, including clear written and verbal communication for client and internal stakeholder interactions.
• Candidates should possess abilities related to Customer Satisfaction, including responsiveness, problem-solving, and follow-through on client needs.
• Candidates should possess basic Finance-related skills, such as understanding budgets, tracking campaign costs, and supporting invoice management.
• Additional beneficial qualifications include interest in influencer marketing and social media, strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Currently pursuing or recently completed a degree in Marketing, Communications, Business, or a related field is preferred.