Affiliate Specialist

About Us:
Comfrt is one of the fastest-growing direct-to-consumer brands, dedicated to blending mental wellness, inclusivity, and elevated comfort into every piece we create. Our mission goes beyond clothing — we strive to build a community where everyone feels supported and seen. 

About the Job:
Comfrt is looking for an Affiliate Specialist to own our Affiliate Network (CJ) end-to-end. You'll be
the day-to-day operator and strategic driver of our affiliate channel — managing agency
relationships, building a high-quality publisher portfolio, securing premium placements, and
scaling program performance. This is a hands-on role for someone who thrives in the details
while keeping an eye on growth.

Responsibilities:

Program Management

• Own the Commission Junction platform: campaign setup, tracking, creative assets, commission structures, and reporting
• Serve as the primary point of contact for our affiliate agency partner(s), running weekly syncs, setting priorities, and holding them accountable to performance targets
• Monitor program health across key metrics — EPC, conversion rate, ROAS, incrementality — and surface insights and recommendations to leadership

Publisher Development

• Vet, recruit, and onboard new publishers aligned with Comfrt's brand and customer profile (content, loyalty, CLOs, and sub-affiliate channels)
• Audit the existing publisher mix regularly; deactivate underperformers and prioritize partners driving quality traffic
• Build and maintain strong publisher relationships to secure editorial features, dedicated sends, and high-visibility placements

Placements & Activations

• Negotiate and execute paid placements, newsletter features, and promotional integrations with top-tier publishers
• Collaborate with brand and creative teams to develop co-branded assets, content articles, and offers that resonate with affiliate audiences
• Manage a promotional calendar, coordinating affiliate-exclusive deals and seasonal pushes across the publisher base

Growth & Optimization

• Identify gaps and opportunities within affiliate networks — new publisher categories, commission incentives, seasonality plays — and build a roadmap to capture them
• Test commission structures, landing pages, and creative to continuously improve conversion and program efficiency
• Contribute to budget planning and forecasting for the affiliate channel

Qualifications:

• 2–4 years of experience in affiliate marketing, with hands-on ownership of affiliate agencies like CJ
• Solid understanding of affiliate economics: EPC, commission tiers, attribution windows, incrementality
• Experience managing or coordinating with affiliate agencies and/or external partners
• Proven ability to recruit, vet, and grow a publisher base — not just maintain one
• Strong analytical skills; comfortable pulling and interpreting data in affiliate networks, BI tools, etc
• Excellent written and verbal communication — you can write a compelling publisher pitch and present results to leadership, as well as negotiate rates with publishers
• Organized and self-directed; you can manage multiple publisher relationships and timelines without dropping balls
• Ability to report on performance and share out insights crossfunctionally
• Experience with Asana, issuing tickets for creatives requested by publishers
• Responsive to emails and Slack messages
• Familiar with Google Sheets
• Insight into creatives (ad copy, statics) and what drives performance within brand guidelines

Nice to Have:

• Experience with additional affiliate networks (Impact, ShareASale, Rakuten)
• Understanding of MTA measurement solutions (Northbeam)
• Experience with UTM set up and tracking
• Background in DTC or e-commerce, particularly in fashion apparel or home

What Success Looks Like in One Year:

• Publisher portfolio audited, cleaned up, and expanded with quality partners across priority categories
• Agency relationship structured with clear KPIs and regular reporting cadence
• Placement strategy in place with recurring features secured at top publishers
• Program revenue and ROAS trending up quarter-over-quarter

Why Join Comfrt?

• Be part of a purpose-driven company that’s shaping the future of comfort and mental wellness
• Work in a supportive, creative environment where your ideas and growth are valued
• Enjoy Comfrt benefits such as generous paid time off, company-covered health insurance, 5% 401k match, and discounts on all Comfrt products! 
• Join a passionate team making an impact on exciting projects, all while enjoying the flexibility and collaborative support of a fully remote environment

Comfort is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.