Affiliate Community Coordinator, TikTok Shop
Remote Or Hybrid Opportunity
Role Overview
We're looking for a highly organized, people-first Affiliate Community Coordinator to manage and grow our network of TikTok Shop creators and affiliates. This is a relationship-driven role you'll be keeping affiliates engaged, informed, and motivated to produce content that converts. If you're always on TikTok, love connecting with creators, and thrive in a fast-paced inbox-zero environment, this role was made for you.
Key Responsibilities
- Serve as the primary point of contact for our TikTok Shop Affiliates and Discord Creator Community
- Manage and respond to TikTok Shop Creator Inbox, TikTok DMs, and comment sections in a timely and on-brand manner
- Actively engage with tagged content on a daily basis & assist in securing content usage rights
- Assist in maintaining an organized roster of affiliates and developing ideas to continue monthly growth
- Comfortable on-camera and willing to film content, edit, and participate in TikTok Lives as needed
- Identify top-performing creators and flag opportunities to deepen those partnerships (gifting, exclusives, increased commissions)
- Re-engage dormant affiliates and nurture relationships to keep the community active and posting
- Communicate promotions, new product drops, and campaign briefs to affiliates clearly and on time
- Collect and relay creator feedback to the broader team to inform product and strategy decisions
- Stay up to date with new features across any applicable platforms
- Assist in product seeding and sample fulfillment in collaboration with the broader team
Qualifications & Experience
- 1+ year of experience in community management, influencer relations, creator partnerships, or a similar role (internship experience welcome)
- Comfortable troubleshooting basic platform and technical issues and able to help others through solutions
- Strong attention to detail and organizational skills.
- Excellent written and verbal communication skills.
- Bachelor’s degree in Marketing, Communications, or related field preferred.
Why Join Us?
🌟 Bring Trends to Life – We don’t just follow what’s next—we create it. Innovation and creativity are at the core of everything we do.
🎉 Energized Culture – Fast-paced, dynamic, and fueled by fresh ideas. Your impact is seen, heard, and celebrated.
💡 Radical Transparency – No guesswork. We believe in open dialogue, direct feedback, and shared success.
💰 Beyond Benefits – Competitive pay, standout perks, and real investment in your growth.
🚀 Push Boundaries – If you want to shape the future and turn ideas into reality, you belong here.
Benefits & Perks
- Healthcare, Vision, & Dental: Competitive / Best in Class Plans
- FSA & HSA Options: Pick what suits you (can’t do both).
- 401K with 3% Match: Eligible after 90 days.
- Financial Planning & Charity Match
Time Off
- PTO, Paid Holidays, Sick Days, Volunteer time, Summer Fridays
Wellness & Growth
- Classpass Membership
- Continuous Learning & Dedicated Learning Hours
- Remote & Hybrid Work Options
Extras
- Commuter Benefits
- Women In Toys Membership
- Parental Leave: After 1 year.
The Legal bits
The salary range for this role is $28.00 - $31.00 annually, plus eligible for an annual target bonus prorated from the start date. This is the lowest to highest salary we in good faith, believe we would pay for this role at the time of this posting. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by the Team member(s) assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Position Descriptions may be subject to change as the needs of the organization change.
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