Account Manager

About Swiggard Creative: Swiggard Creative is a Houston-based social media and creative agency specializing in social media strategy, content creation, influencer marketing, paid media, and brand storytelling.

We partner with standout brands across luxury hospitality, food and beverage, home, real estate, retail, e-commerce, fitness, fashion, and wellness to create thoughtful campaigns that build engaged communities and drive meaningful growth.

About the Role: We’re looking for a creative, highly organized, and results-driven Account Manager to join our team. This is a hands-on role for someone who can confidently manage client relationships while turning brand goals into strategic, engaging social media content. You’ll oversee a portfolio of client accounts, lead the development of content calendars and campaigns, collaborate with our creative team, and ensure work is delivered on time and at a consistently high standard.

Daily client communication is a central part of this position. The ideal candidate is proactive, detail-oriented, comfortable managing multiple priorities, and able to pair strong creative instincts with strategic thinking.

Prior agency experience and hands-on social media management experience are strongly preferred.

This is a full-time, salaried position based in Houston and reports directly to the Social Media Director.

Key Responsibilities:

• Serve as the primary day-to-day contact for assigned client accounts, building strong and trusted relationships.
• Develop and execute social media strategies aligned with each client’s brand, audience, and business goals.
• Lead client onboarding and translate brand objectives into clear content strategies, calendars, and campaigns.
• Create and manage monthly content calendars, including platform-specific concepts, captions, stories, short-form videos, and calls to action.
• Collaborate with designers, photographers, videographers, analysts, and third-party creators to produce compelling, on-brand content.
• Provide clear creative direction and thoroughly review all work before it is shared with clients or published.
• Manage client approvals, feedback, deadlines, and internal deliverables across multiple accounts.
• Identify timely trends and cultural moments that can be thoughtfully adapted for client brands.
• Engage with online communities and develop outreach strategies that strengthen brand awareness and loyalty.
• Coordinate influencer, creator, and community partnerships.
• Monitor social media performance, prepare monthly analytics reports, and translate results into actionable recommendations.
• Manage paid social promotions and boosted posts as needed.
• Plan and coordinate photo and video shoots, including schedules, shot lists, talent, vendors, and client communication.
• Stay current on social platform updates, emerging formats, and industry best practices.
• Support and guide junior team members while maintaining accountability for the quality and timeliness of assigned accounts.

About You:

• You have 2–5 years of social media marketing experience, preferably within an agency environment.
• You are an excellent communicator who feels confident leading client calls, presenting ideas, and navigating feedback.
• You are a strong writer with a sharp understanding of brand voice, storytelling, and platform-specific copy.
• You are highly organized and capable of managing multiple accounts, calendars, deadlines, and priorities at once.
• You bring both creative ideas and strategic thinking to your work.
• You have strong attention to detail and take ownership of delivering polished, accurate work.
• You understand social media analytics and can use performance data to improve future content.
• You have experience creating short-form video content or collaborating closely with production teams.
• You are proactive, resourceful, receptive to feedback, and comfortable working in a fast-paced environment.
• You are a collaborative team member who brings professionalism, positivity, and sound judgment to your work.
• You are proficient in Google Workspace, Canva, social media platforms, scheduling tools, and video-editing applications.
• A bachelor’s degree in marketing, communications, design, business, or a related field is preferred but not required.

Compensation and Benefits:

This is a full-time, salaried position with compensation based on experience. The role also includes:

• Performance-based bonus opportunities
• Paid vacation and company holidays
• Opportunities to work with a diverse portfolio of luxury, lifestyle, hospitality, retail, and wellness brands
• Clear potential for professional growth within the agency
• A collaborative, tight-knit team culture
• Team lunches, events, and curated creative experiences

How to Apply:

Ready to make an impact in digital marketing? Please email your resume, portfolio or relevant work samples, and a brief introduction to careers@swiggardcreative.com.

We’d love to learn more about your experience, the brands that inspire you, and why you’re interested in joining Swiggard Creative.